Charlotte Water will be clearing mineral deposits (sediment) from water pipes by flushing water through fire hydrants during April, May, June, and July. The mineral deposits in the pipes are only dislodged when the water is flowing at very high speeds. It has not impacted water quality but may have impacted water pressures and pipe capacity.
Water quality sampling stations (green boxes) may be installed in the neighborhood so staff can test the water before and after flushing hydrants.
Flushing will be conducted after 8:00 a.m. and before 5:00 p.m. Monday through Friday for most streets. Flushing will have minimal impacts to customers. If you see hydrant flushing crews working in the area, please drive carefully and treat them like any other road construction crew.
Discolored Water is Possible
Customers in the immediate vicinity of flushing may notice temporarily discolored water and lower than normal water pressure. The discoloration does not pose a health risk. However, avoid using tap water or running the washing machine or dishwasher until flushing is complete.
If you experience some discoloration in your water from nearby flushing, run the cold water at one tap for 5 minutes to see if it clears. If it does not clear wait an hour and try again. When the water runs clear, flush any taps where discolored water was present. If not clear after one hour, call 311 to report issues
If you have a question about this project, please email us.