Charlotte Water will be clearing mineral deposits (sediment) from water pipes by flushing water through fire hydrants during late March, April, and May. The mineral deposits in the pipes are only dislodged when the water is flowing at very high speeds. It has not affected water quality but may have reduced water pressures and pipe capacity.
Water quality sampling stations (green boxes) were installed in the neighborhood so staff can test the water before and after flushing hydrants.
Customers in the immediate area received a postcard and a notice on their door before hydrant use. Updates will be posted on NextDoor.
Discolored Water is Possible
Customers in the immediate vicinity of flushing may notice temporarily discolored water and lower than normal water pressure. The discoloration does not pose a health risk. However, avoid using tap water or running the washing machine or dishwasher until flushing is complete.
If you experience some discoloration in your water from nearby flushing, run the cold water at one tap for 5 minutes to see if it clears. If it does not clear wait an hour and try again. When the water runs clear, flush any taps where discolored water was present. If not clear after one hour, call 311 to report issues
If you have a question about this project, please email us.