Charlotte Water

​​​​​​Pay Your Water Bill Online​

Pay Bill via City Website

Frequently asked questions about the online bill pay site are also available.

Log in below. If you are unable to access below, please click here.

Note: This site is optimized for current versions of Internet Explorer 11, Microsoft Edge, Google Chrome, Apple Safari (iOS), and Mozilla Firefox. Customers that have not updated internet browsers may experience errors.  

Safari (iPhone, iPad, iOS) "settings" should be set to allow cookies and disable pop-up blocker to access bill and other details.

Pay Bill Online via Western Union

Pay your water bill anytime using your Checking or Savings account, ATM or Debit card, or MasterCard, Visa, or Discover credit card.

A convenience fee of $1.25 is charged by Western Union Speedpay for this service. 

  • Have your account number ready
  • Privacy of Personal Property: Any information entered on the Western Union Speedpay site will only be used for the processing of your payment and will not be shared with any third parties for other uses.
  • All Payments are processed by Western Union Speedpay, an independent service provider.



Authorized Payment LocationsAuthorized Payment Locations
Pay By PhonePay By Phone
Pay In PersonPay In Person