Paperless billing with automatic monthly payment
The easiest way to pay your Charlotte-Mecklenburg City-County Services Bill is to enroll in paperless billing and select the AutoPay option. Your balance due will be automatically deducted from your bank account (checking or savings) each month.
When signing up for AutoPay, you will be asked to select your payment date. The payment date options are:
- Due date
- Day the bill arrives
- 2 to 10 days prior to the due date.
For added convenience and control, the AutoPay option allows you to set an account payment threshold. For example, if you set an account payment threshold of $150 and your monthly bill exceeds that amount; your City-County Services bill will not be paid until you electronically authorize payment online for that month.
All future bills will be automatically paid unless you choose to set an expiration to the AutoPay.
Note: your current balance will not be paid when an AutoPay is scheduled. AutoPay depends on receiving a new bill to start the payment process.
Paperless billing with one-time payment
You can electronically authorize your payment at your convenience. Payment Options include:
Pay within 2 business days from current date, select a future date or the due date. For either of these payment options, you can choose to have your payments deducted from either a checking or savings bank account only. Note: A credit card option is not available for this payment selection.
Make an immediate payment with near real-time reporting using a credit card, debit card or electronic check with Western Union Speed Pay®. Western Union Speed Pay charges a $1.85 convenience fee for this service. To make a one-time payment, go to Make a Payment page and select Western Union Speed Pay.
Note: If your payment is past due and you need payment to be credited immediately to your account, then Western Union Speed Pay is your best choice.
Paying by mail
Paying your City-County Services bill by mail remains an option, but it is not recommended if you sign up for paperless billing. This option could prevent your payment from posting in a timely manner, particularly when payment is mailed late or just within a few days of the payment due date.
Posting payments to your account
The fastest way to get a payment posted to your account is to pay in person or to use Western Union SpeedPay®. Western Union SpeedPay charges a $1.85 convenience fee for this service. If a delinquent payment causes a service interruption, a payment for the full delinquent amount must be posted to your account before service can be restored.