Charlotte Water

​Locating Your Master Shut Off Valve​​​

If a water pipe bursts, it is important to know how to turn the water off before your home is flooded

Your master shut off valve is located on the house side of your meter inside the house. If you have a basement or crawl space, the main water shut-off is probably located in the basement, near the front wall of your home (closest to the street). If your home was built on a slab, the main water shut-off could be located near your hot water heater or inside of your garage. Master Shut-off valve for your drinking water is typically where plumbing enters a building. Once you find the shutoff valve you will either hand turn it (clockwise for gate valves and perpendicular to the pipe for ball valves). ​


Ball Valve


Gate Valve​​