Charlotte Water

Emergency Services

If you are experiencing a water emergency or suspect a sewage overflow or spill, dial 311 or 704-​336-7600 - 24 hours a day, seven days a week. If call is after business hours, select water or sewer emerge​ncy from the automated phone prompt.

 

 

Water<div class="ExternalClass7AF016E1F25F42F79AAD40477A165AF8"><p><ul><li><a href="/Water/Pages/WaterOutage.aspx">Outage</a> <br></li><li><a href="/Water/Pages/DiscoloredWater.aspx">Discolored (redish, cloudy)</a><br></li><li><a href="/Water/Pages/WaterLeaks.aspx">Report a leak</a><br></li><li><a href="/Water/Pages/WaterOdor.aspx">Odor</a><br></li><li><a href="/Water/Pages/WaterPressure.aspx">Pressure</a> <span lang="EN">(high water pressure or low water pressure)</span><br></li></ul> </p></div>
Wastewater<div class="ExternalClass93973FFD48A44792A9B880993CD15F8B"><ul><li>​<span lang="EN"><a href="/Water/Pages/WastewaterBackUpInHome.aspx">Backup in building</a></span><br></li><li><a href="/Water/Pages/WastewaterOverflow.aspx">Overflow at manhole</a><br></li><li><a href="/Water/Pages/WastewaterOdor.aspx">Odor</a><br></li></ul></div>

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