If you experience cloudy or discolored water please follow these steps:
- Run cold water from outdoor spigots (weather permitting)
- Flush cold water out of a bath tub spigot
- If not able to clear water after a few minutes, remove and clean faucet aerators
- Check frequently asked questions for more information.
- If discoloration continues, call 311 or 704-336-7600.
If your HOT water is cloudy or discolored, you may have a water heater problem. Review owners manual or contact a licensed plumber for advice.