Who operates the Park It! program? <div class="ExternalClassAAC9381CC2C64D4A89F0ED05DF7993FE"><p>​The Park It! Onstreet Parking Program is a Charlotte Department of Transportation turnkey operation outsourced to Republic Parking. Republic Parking manages the day-to-day operations. The Park It! office is at 1440 South Tryon Street, Suite 108. Hours are 8 a.m. to 5 p.m., Monday to Friday. <br></p></div>
How many onstreet parking spaces are located Uptown? <div class="ExternalClass43E139DA854346E1983CAD0A2238DF6A"><p>​There are 1100 on-street parking spaces. </p></div>
How much does it cost to park at a meter? <div class="ExternalClass00B92EDD57BE470B9D0C241FB64AE75C"><p>​Parking meters accept quarters, dimes, nickels and the Charlotte coin. The meter rate is a quarter (.25 cents) for 15 minutes, and the Charlotte coin provides one hour of parking. </p></div>
What do I do if a parking meter doesn't work? <div class="ExternalClassC0305C2DDACA4A6FA2E8590584084072"><p>​If you have parked at a parking meter that is broken, please call 704-375-3177 or complete an online form. Make sure you have the name of the street where the meter is located and the meter number. </p></div>
When are the meters enforced?<div class="ExternalClass1831870DB4C04B51BC646B91436ABCA9"><p>​Meters are monitored from 7 a.m. to 6 p.m., Monday through Friday, except for weekends and most holidays. <br> Park It! agents enforce parking rules in the Center City area on weekdays, weeknights, weekends and during special events. </p></div>
How much are parking tickets? <div class="ExternalClassC6B33298423A421D8FB921FB6013EBE6"><p>​Parking fine amounts vary depending on the violation. Please see <a href="/Transportation/CDOTServices/Pages/ParkingFines.aspx">Parking Fines</a>. </p></div>
How do I pay a ticket? <div class="ExternalClass3C158BD607C54CCF8881BE1CE481E64F"><p><strong>Parking citations can be paid in the following ways:<br></strong><strong>Online - </strong>Charlotte parking tickets can be paid <a href="">online</a> or by one of the traditional methods. Payments will be accepted through a secure server, 24 hours a day, seven days a week.<br><strong style="line-height:20.8px;">Walk In - </strong><span style="line-height:20.8px;">Walk-in payments are accepted at the Park It! office, Monday through Friday from 8 a.m. - 5 p.m.</span> <br><strong style="line-height:1.6;">By Mail - </strong><span style="line-height:1.6;">When paying a citation by mail, please enclose the citation and a personal check, money order or cashier's check </span><strong style="line-height:1.6;">(Do Not Send Cash)</strong><span style="line-height:1.6;"> for the penalty amount indicated on the front of the citation. Make checks payable to the "City of Charlotte." Mail payments to:<br></span><span style="line-height:1.6;"><strong>Pa</strong></span><strong style="line-height:1.6;"><strong>rk It!<br></strong></strong><span style="line-height:1.6;">1440 South Tryon Street<br></span><span style="line-height:1.6;">Suite 108<br></span><span style="line-height:1.6;">Charlotte, N.C. 28203</span></p><p><strong>Drop Box - </strong>Payments can be deposited in the city's drop-box locations, 24 hours a day, seven days a week:<br></p><ol><li><span style="line-height:1.6;">Government Center, 600 E. Fourth Stre</span><span style="line-height:1.6;">et, at the front entrance circle.</span><br></li><li><span style="line-height:1.6;">Government Center, at the handicap entrance off  200 South Davidson Street.</span><br></li></ol><p><span style="line-height:1.6;"></span></p><p><span style="line-height:1.6;"></span><strong style="line-height:1.6;">Please make all checks payable to the City of Charlotte. Do Not Send Cash.</strong><span style="line-height:1.6;">  </span><strong style="line-height:1.6;">MasterCard & Visa are accepted.</strong></p></div>
What if I feel that a violation has been issued in error?<div class="ExternalClassDF9207D939094F3982C86D1568D12BFB"><div aria-labelledby="ctl00_PlaceHolderMain_RichHtmlField1_label" style="display:inline;">The Park It! Onstreet Parking program has an administrative appeal process for individuals who believe their parking citation was issued in error. The appeals process was authorized by the Charlotte City Council. <p><strong>The administrative appeal process includes three levels of appeal:</strong></p><p> </p><ol><li><span style="line-height:1.6;">Administrative Review</span></li><li><span style="line-height:1.6;">Administrative Hearing</span></li><li><span style="line-height:1.6;">Appeal through the Superior Court of Mecklenburg County</span><br></li></ol><strong></strong><p> </p><p><strong>Contact Park It! for an appeal form:</strong> </p><blockquote><p><strong>Park It!</strong><br>1440 South Tryon Street, Suite 108<br>Charlotte, N.C. 28203<br>704-375-3177<br>Fax: 704-375-5392  </p><p> </p><p><span style="line-height:1.5em;">A printable appeal form is </span><a href="" style="line-height:1.5em;"><img width="16" height="16" class="ms-asset-icon ms-rtePosition-4" src="/_layouts/images/pdficon_small.gif" alt="" />here</a><span style="line-height:1.5em;"> or submit an appeal form </span><a href="" style="line-height:1.5em;">online</a><span style="line-height:1.5em;"> </span><strong style="line-height:1.5em;">(READ NOTE ABOVE FIRST)</strong><span style="line-height:1.5em;">. </span><br></p></blockquote><p><strong>As a matter of policy, the Park It! program does not accept the following as grounds for appeal:</strong> </p><ul><li>Lack of knowledge of the city's parking regulations. </li><li>Conflicts or tardiness going to or returning from appointments. </li><li>Inability to find a valid parking space. </li><li>Failure to have appropriate, sufficient amount of coins or alternate payment methods. </li></ul></div></div>
What if I have questions or concerns about the violation? <div class="ExternalClass99ADF84ED6514E5C9D11FB977B693D8F"><ul><li>Inquire by telephone at 704-375-3177 </li><li>Inquire in person at 1440 South Tryon Street, Suite 108. Hours are 8 a.m. to 5 p.m. Monday to Friday. </li><li>Complete a Parking Feedback form online</li><li>Fax to 704-375-5392 </li></ul></div>
What if I fail to respond to a violation? <div class="ExternalClass24A404002AF24B83B875C3A874A88D28"><ul><li>If you fail to pay or appeal the violation within 30 days, a late fee of $10 will be applied to the violation amount. </li><li>If you continue to ignore your obligation to pay, the city may seek alternative forms of collection, including collection agency, credit bureau action, tax garnishment and small claims court. </li></ul></div>
When can my car be booted? <div class="ExternalClassC05644267EA34CA49226378313B8B45F"><p>​The City of Charlotte Park It! program has authority to use wheel locks (boots) on illegally parked vehicles for which there are three or more outstanding, unpaid and overdue parking tickets for a period of 90 days. The operator of such a vehicle is known as a scofflaw. <br></p></div>
When can my car be towed?<div class="ExternalClassEDE359E430B04C6A92DDE96195999F24"><p>Towing Policy</p><p>The City of Charlotte Park It! program has authority to tow illegally parked vehicles.  When a parking agent discovers a vehicle parked illegally, the following procedures are followed:   </p><ul><li><span style="line-height:1.6;">The agent writes a ticket for the current violation and requests a </span><span style="line-height:1.6;">wrecker to tow the vehicle.</span><br></li><li><span style="line-height:1.6;">The customer is charged for the ticket that caused the tow, any outstanding and unpaid parking tickets for a period of 90 days and any associated tow fees due the wrecker company.</span><br></li><li><span style="line-height:1.6;">A sticker is placed on each towed vehicle. The sticker includes the citation number, the reason for the tow and how to appeal the citation.</span><span style="line-height:1.6;"> </span><br></li><li><span style="line-height:1.6;">A sticker is placed on the meter adjacent to where the towed vehicle was parked. The sticker includes the reason for the tow, license tag of the towed vehicle, how to appeal the citation and the address and phone number of the wrecker company holding the vehicle. If the vehicle was not parked at a meter, the sticker will be attached to a</span><span style="line-height:1.6;"> nearby object.</span><br></li></ul><p></p></div>
What if I feel my license plate number has been mistakenly cited on a parking violation? <div class="ExternalClass3480CBFF718C4EE59C46DE3660A8CE7E"><p>​Please contact Park It! at 704-375-3177. Park It! personnel will provide prompt assistance and will alert you to the evidence that must be presented to have the violation withdrawn. ​</p></div>
Can I be held responsible for tickets issued to a vehicle that I co-own, even though I do not use the vehicle? <div class="ExternalClassD30B115B349A43A684187587150A6149"><p>​Yes. As a registered owner, you are liable for any tickets regardless of whether or not you were using the vehicle at the time the tickets were issued. </p></div>