Pay or Appeal your ​Parking Citation

You will be directed to a secure third party vendor hosted website. 

  • You will need your ticket number, the state in which your vehicle is registered, and your vehicle's license plate number to make a payment.

  • Payments are accepted by Visa, MasterCard, Discover and PayPal. 

  • A detailed receipt will be emailed when a valid email address is supplied .

  • A $3.50 per ticket service charge will be assessed for tickets paid on this website.

  • Currently the City of Charlotte, NC  requires all outstanding tickets associated with this vehicle be paid to use this payment method.

 Frequently Asked Questions

​Park It! Office

1440 South Tryon Street, Suite 108
Charlotte, N.C. 282​02


Monday to Friday 8 a.m. to 5 p.m.​
Fax: 704-375-5392 



Parking Citation Payment Options<div class="ExternalClass1B86CBCDBD434812BB904355C0F87D4E"><div><div><h3><strong><strong>Parking Citation Payment Options</strong> <br></strong></h3><p><strong>Online -</strong> Payments will be accepted through a secure server, 24 hours a day, seven days a week, through <a title="Parking Ticket Payment" href="">Parking Ticket Payment</a>.  </p><p><strong>By Phone</strong> - Payments can be made through <a title="Parking Ticket Payment" href="">Parking Ticket Payment's</a> automated phone system by calling 1-855-256-5750. A $3.50 per ticket service charge will be assessed for tickets paid using the automated phone system, and all outstanding tickets must be paid.</p><p><strong>By Mail </strong>- Please enclose the citation and a personal check, money order or cashier's check (Do Not Send Cash) for the penalty amount indicated on the front of the citation. Make checks payable to the "City of Charlotte." Mail payments to: </p><p>Park It!<br>1440 South Tryon Street<br>Suite 108<br>Charlotte, N.C. 28203</p><p><strong>Walk In </strong>- Payments are accepted at the Park It! office, Monday through Friday from 8 a.m. - 5 p.m.</p><p><strong>Drop Box </strong>- Payments can be deposited in the city's drop-box locations, 24 hours a day, seven days a week:</p><ol><li>Government Center, 600 E. Fourth Street, at the front entrance circle.</li><li>Government Center, at the handicap entrance off 200 South Davidson Street.</li></ol><p>Please make all checks payable to the <strong>City of Charlotte</strong>. Do Not Send Cash.  MasterCard & Visa are accepted.</p></div></div></div>
Parking Citation Appeal Process<div class="ExternalClassFCAC893EE92C4E238AB6B458210E5F12"><table width="750" class="pagelayout2"><tbody><tr><td valign="top"><h3><strong>Parking Citation Appeal Process </strong> </h3></td><td class="ms-alignright" valign="top"><div aria-labelledby="ctl00_PlaceHolderMain_RichImageField1_label" style="display:inline;"><div> </div> </div></td></tr><tr><td width="750" valign="top" colspan="2"><div aria-labelledby="ctl00_PlaceHolderMain_RichHtmlField1_label" style="display:inline;"><strong>As a matter of policy, the Park It! program does not accept the following as grounds for appeal:</strong> <ul><li>Lack of knowledge of the city's parking regulations. </li><li>Conflicts or tardiness going to or returning from appointments. </li><li>Inability to find a valid parking space. </li><li>Failure to have appropriate, sufficient amount of coins or alternate payment methods. </li></ul></div></td></tr></tbody></table><p>The Park It! Onstreet Parking program has an administrative appeal process for individuals who believe their parking citation was issued in error. The appeals process was authorized by the Charlotte City Council. </p><p>The administrative appeal process includes three levels of appeal: </p><ol><li><p>Administrative Review </p></li><li><p>Administrative Hearing </p></li><li><p>Appeal through the Superior Court of Mecklenburg County </p></li></ol><p>Contact Park It! for an appeal form.</p><p>A printable appeal form is <a title="Park It appeal form" href="/Transportation/CDOTServices/Documents/ParkIt%20Appeal%20Brochure.pdf"><span style="text-decoration:underline;"><font color="#0066cc">here</font></span></a> or submit an appeal form <a href=""><span style="text-decoration:underline;"><font color="#0066cc">online</font></span></a> (READ NOTE ABOVE FIRST). </p><p><a href=""><span style="text-decoration:underline;"><font color="#0066cc">Submit a Parking Citation Appeal </font></span></a></p></div>
Parking Ordinances/Policies<div class="ExternalClass02D5B778010741A9B4375D41987696CC"><p><a href="/Transportation/CDOTServices/Documents/UptownMeterReservationPolicy.pdf"><img class="ms-asset-icon ms-rtePosition-4" src="/_layouts/15/images/pdficon_small.gif" alt="" style="margin:5px;font-size:11pt;" /></a><a title="Meter Reservation Policy" href="/Transportation/CDOTServices/Documents/UptownMeterReservationPolicy.pdf">Meter Reservation Policy</a> <br><a title="Parking Legislation" href="/Transportation/CDOTServices/Documents/ParkingLegislation.pdf"><img class="ms-asset-icon ms-rtePosition-4" src="/_layouts/images/pdficon_small.gif" alt="" />Parking Legislation</a><br><a title="Parking Ordinances" href="/Transportation/CDOTServices/Documents/CharlotteParkingOrdinance.pdf"><img width="16" height="16" class="ms-asset-icon ms-rtePosition-4" src="/_layouts/images/pdficon_small.gif" alt="" />Parking Ordinances</a><br><a title="Parking Fines/Holiday Parking Enforcement" href="/Transportation/CDOTServices/Pages/ParkingFines.aspx">Parking Fines/Holiday Parking Enforcement</a><br><a title="Parking on Front Lawn Ordinance" href="/Transportation/CDOTServices/Pages/NoParking.aspx">Parking on Front Lawn Ordinance</a><br><a title="Towing/Wheel Lock Policies" href="/Transportation/CDOTServices/Pages/TowingWheelLock.aspx">Towing/Wheel Lock Policies</a><br><strong><br>All vehicles parked in metered parking spaces are required to pay the meter or pay station for the corresponding time the vehicle occupies the space. </strong>This requirement also applies to City, County and other Government fleet vehicles, unless otherwise permitted. <br><br>All CDOT-issued Right of Way Use permits must be displayed on the dashboard.</p></div>
Where to Park<div class="ExternalClass41BAA00863E14BEF806407ABDF67CCB5"><p><a href="/Transportation/CDOTServices/Documents/Weekly%20Parking%20Restrictions.pdf"><img class="ms-asset-icon ms-rtePosition-4" src="/_layouts/15/images/pdficon_small.gif" alt="" style="margin:5px;width:16px;font-size:11pt;" /></a><a href="/Transportation/CDOTServices/Documents/Weekly%20Parking%20Restrictions.pdf">On-Street Parking Restrictions</a> </p><p><a title="Park It! Pay Stations" href="/Transportation/CDOTServices/Pages/PayStations.aspx">Park It! Pay Stations</a></p><p><a href="/Transportation/CDOTServices/Documents/Parkitlocation.pdf"><img width="16" height="16" class="ms-asset-icon ms-rtePosition-4" src="/_layouts/15/images/pdficon_small.gif" alt="" />Park It! office location</a></p><p><a href="/Transportation/CDOTServices/Documents/UptownCharlotteParkingMap.pdf"><img width="16" height="16" class="ms-asset-icon ms-rtePosition-4" src="/_layouts/15/images/pdficon_small.gif" alt="" />Uptown Charlotte Parking Map</a></p><p>Click on the <a href="">map</a> below for parking space locations:</p><p> <a title="Metered On-Street Parking Spaces" href=""><img alt="Park It! Parking Locations" src="/Transportation/Programs/PublishingImages/2018-0517-ParkIt-Locations-w.png" style="margin:5px;" /></a></p></div>