Deputy Director of Operations
Oversees the Operations functions of Solid Waste Services.
Contact Rodney Jamison
The Operations Division provides weekly collection services to residential single-family units and multi-family complexes of less than 30 units. Collection services include the pickup of residential garbage, recyclables, yard waste and bulky items.
Collections and Special Services
Contact Noble Scott
Public Service Division
The Public Service Division advises Solid Waste leadership on how to develop customer-focused operational policies and procedures. Staff manages the department's relationship with the media, and its outreach and educational programs. The division also performs analysis of city-wide waste reduction/recycling opportunities and recycling trend analysis, researches and coordinates recycling events, as well as researches and applies for grants available for the recycling program.
Contact Brandi Williams
Safety Division and Special Special Services
The Safety Division coordinates internal safety and training activities and facilitates the activities for the Accident Prevention Team. The Operations division also cleans city-maintained streets and rights-of-way, supports special events, manages the infrastructure and the cleanliness of the Central Business District (CBD), collects small business refuse, dead animals and provides public trash receptacles. The division also provides maintenance for bus stops and trolley corridor in the CBD.
Contact Eric DeLaPena
The Customer Service Division resolves service complaints generated through the CharMeck 311 Call Center within established guidelines, while providing quality customer service
Contact Shirley Belton email@example.com