Resources for Homeowners & Renters

HouseCharlotte Program

​​The HouseCharlotte program provides down payment, closing cost and interest rate buy-down assistance to low and moderate-income families purchasing homes in eligible neighborhoods.  

Learn more about the HouseCharlotte Program at​


For General Program Information, Loan Submission Process and Requirements
The Housing Partnership HouseCharlotte Team
For Lender Registration and Post Closing Account Services
City of Charlotte Neighborhood & Business Services
Ron Mason

House Charlotte Quick Info

​HouseCharlotte loans can be subordinated; traditional refinance and FHA Streamline refinance under the following conditions:

  • For rate and term only
  • Cash-Out is not allowed
  • Consolidation of debts are not allowed
  • Repayments of unsecured debts are not allowed 

Lenders should submit the following information in their request for subordination:

  • Letter on company letterhead of your request for subordination
  • Reasons for request 
  • Borrower(s) name and address
  • New loan terms and payment details
  • Old loan terms and payment details
  • Name of the trustee for the first lien-holder
  • Name and address of closing attorney
  • Appraisal (if ordered)
  • Proposed HUD-1 Settlement Statement
  • Indication of pick-up method (in-person or registered mail)

Please allow 5-7days for processing.  Lenders will receive written notice of approval and closing instructions.

​Note: Collection of the documents below may require authorization for release of information from the seller.

When submitting a Short Sale request, the following documentation is required. It is important to note the collection of these documents may require an authorization for release of information from the seller, buyer or lending agency.

  • First mortgage reduced payoff letter (mortgage company letterhead)
  • First mortgage loan payoff statement 
  • Documentation stating that the net funds received from the sale of the property will not be sufficient to pay off the existing first mortgage; or itemized schedule of costs showing losses
  • First mortgagee approval of or letter that the first lien holder is considering the Short Sale (mortgage company letterhead)
  • Copy of appraisal, property evaluation or comparable analysis
  • Purchase contract for the sale of the subject property (copy)
  • Evidence of how long the property has been on the market
  • HUD -1 Approval of Short Sale (when applicable)- or loan closing disclosure with closing estimates
  • Hardship explanation from borrower

After staff has reviewed the above documentation a reduction in principle will be considered. In the circumstance of an investor purchaser, the City will consider up to a 25% principle reduction of the outstanding principle balance. If it is a homeowner to homeowner short sale transaction the City will consider up to a 50% principle reduction of the outstanding principle balance. The reduction of interest and fees will be considered on a case by case basis and based on staff's review.


  • House Charlotte will increase loan funding

  • House Charlotte geographic map will expand

  • Official launch will take place April 1, 2017