Health & Sanitation

​​​Community Toolkit 

Neighborhood leaders, residents, landlords and community organizations play an important role in proactively addressing code violations in their community. Below are tips and resources that can help.

Talk to your neighbors. For help identifying the owner of a rental property, you can view County tax records online at Virtual Charlotte or contact your Community Engagement Service Area Liaison.

Help your neighbors find available resources. If your neighbor lacks the skill or financial resources to attempt maintenance or repairs, refer them to the City's Housing Services Division at 704.336.3380 or the United Way at 211 to find out if assistance is available from local non-profit agencies.​​

Create a Welcome Wagon committee. A Neighborhood Welcome Wagon shares important information with new residents such as trash and recycling pick up schedules, instructions for placing bulky items and yard waste at the curb, and rules for parking on the lawn. Other important details about living in your community such as neighborhood schools, parks and libraries can also included. The City's Neighborhood Board Retreat and Neighborhood Matching Grant Program can help your neighborhood get organized as well as help you plan and launch a neighborhood welcome wagon in your community.

Get to know your neighbors. Host regular events such as National Night Out or start a book club or other club of unique interest to your community.

Plan a neighborhood outreach. Gather your neighbors and go door-to-door in your community to meet residents and share information. Download sample door hangers and other handouts using the resources on this page​.​

Create a way to recognize and celebrate neighbors who do a great job maintaining their property. For example, create a Yard-of-the-Month recognition program or showcase a neighbor in a community newsletter or email. The Knight School of Communication at Queens University can help your neighborhood association create an electronic newsletter, and the City's Neighborhood Matching Grants Program can provide funding to eligible neighborhoods for community websites, newsletters, yard signs and more.

Neighborhood communication is a key component of creating a healthy community. These templates are provided as guides to help neighborhood associations create custom letters for their unique organizations.

​​Not sure where to start? Contact your neighborhood's Code Enforcement Service Area​ team or your Community Engagement Neighborhood Liaison for help.​​

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