Human Resources

​About the Human Resources Department

The city of Charlotte Human Resources Department provides recruitment, selection, compensation, benefits, performance management, payroll processing, human resources management systems, organizational learning and development, employee relations, work-life and diversity programs to the organization’s departments, employees and managers. Human Resources has 42 staff members. 

What We Do

The Human Resources Department creates great experiences where employees can thrive, with the goal of Charlotte being an employer of choice.

Meet Our Director

The Human Resources Director is Sheila Simpson. Simpson originally joined the city in 2005 and joined the Human Resources Department in 2007. She became deputy human resources director in 2011 and director in 2017. Simpson is a collaborative, solutions-oriented leader focused on providing the best services possible to the city’s workforce.

She graduated from Michigan State University and received a Bachelor of Arts degree in Materials Logistics Management. She has over 25 years of experience in human resources and operations management in both public and private sectors.

Simpson is a SHRM, Senior Certified Professional. One of her favorite inspirational adages is “Hard work beats talent, when talent fails to work hard.” Simpson has a passion for music and in her free time she enjoys playing one of her many guitars.