Human Resources

‚ÄčAbout the Human Resources Department

The city of Charlotte Human Resources Department provides recruitment and selection, compensation, benefits, performance management, payroll processing, human resources management systems, organizational learning and development, employee relations and work-life and diversity programs to the organizations departments, employees and managers. The department has 39 staff members. 

What We Do

The Human Resources Department:

  • Supports employees by providing training and development opportunities, assisting with best use of employee benefits and resolving workplace problems;
  • Supports departments by providing workforce planning (including organizational structuring, compensation, employee relations, departmental development and training); supplying payroll and records management services; and growing efficiencies in these areas; and,
  • Supports the organization by managing change; designing and implementing organizational development efforts; fostering a positive and inclusive work environment; and recruiting and retaining a skilled and diverse workforce with competitive compensation and benefits plans.

Meet Our Director

The Human Resources Director is Cheryl Brown. Brown originally joined the city of Charlotte in 1988 as a personnel analyst and served in several functional areas in the Human Resources Department before leaving the city in 1997 to assume the Human Resources Director Cheryl Brownhuman resources director's position with the city of Monroe, N.C. In 2004, she returned to Charlotte to serve as deputy human resources director.

She received her graduate degree in public administration from the University of North Carolina at Charlotte and her undergraduate degree in public policy from the University of North Carolina at Chapel Hill.

Brown is a member of the International Public Management Association - Human Resources (IPMA-HR) and serves on the executive council of the National Chapter. She is chair of the Long-Range Strategic Planning Task Force. She also serves on the IPMA-HR Southern Region Board of Directors. She is past president and current member of the Organization of Municipal Personnel Officers of North Carolina.