Community Letter

​Charlotte's Community Letter

Charlotte’s Community Letter is about everyone working together –  across all communities – to make Charlotte the best city for all.

That means four things in particular:

  1. Trust in community policing
  2. Quality affordable housing
  3. Good jobs and the skills to get them
  4. Other opportunities - the community letter is just the beginning.

Charlotte City Council adopted these actions to address our city’s challenging issues in partnership with the community at-large, following the Charlotte demonstrations.

Upcoming Council Milestones 

Check this page regularly for updates.

June 5 Community Letter Update (posted 6/8/17)

Charlotte City Council received updates on work related to the Community Letteradopted by Council following the Charlotte demonstrations to address the city’s challenging issues.

Community Letter Engagement

Staff shared information related to the ongoing initiative to engage more than 10,000 residents in one-on-one conversations by fall 2017. Through the conversations, the city hopes to:

  • Understand what the items outlined in the Community Letter mean to residents, how they touch them personally and what other ideas the public have to make Charlotte a better place for all.
  • Share information about the city’s work, progress toward goals and involvement opportunities.
  • Put a face and a voice to city government and civic leadership.

Through the 311 Call Center, city volunteers of the Take10CLT initiative and members of the Civic Leadership Academy have facilitated more than 3,400 conversations to date.

The central hub for information and updates can be found on the city's website at

​Stay involved!

​Did you attend a recent "Can We Talk?" forum? If so, we'd like your feedback. Complete a brief survey​.

​Prior Updates to Council

6/5/2017June 5 Community Letter Presentation Workshop Final.pdf
4/3/2017April 3 Community Letter Presentation Workshop Final.pdf
3/6/2017March 6 Community Letter Presentation Workshop Final.pdf
2/13/2017February 13 Council Business Meeting Community Policing Presentation.pdf
2/6/2017February 6th Community Action Plan Affordable Housing Presentation.pdf
1/26/2017January 26 Council retreat discussion Community Action Plan FINAL.pdf
1/9/2017January 9 Council Dinnerbriefing.pdf
12/5/2016December 5 Council Workshop_FINALv2.pdf
10/3/2016Letter to the Community - 10.3.16 - Charlotte City Council.pdf
2/7/2016November 7 Council Workshop_FINAL.pdf