Community Letter

​Charlotte's Community Letter

Charlotte’s Community Letter is about everyone working together –  across all communities – to make Charlotte the best city for all.

That means four things in particular:

  1. Trust in community policing
  2. Quality affordable housing
  3. Good jobs and the skills to get them
  4. Other opportunities - the community letter is just the beginning.

Charlotte City Council adopted these actions to address our city’s challenging issues in partnership with the community at-large, following the Charlotte demonstrations.

Upcoming Council Milestones 

City Council will receive an update on the Community Letter on April 3, 2017.

March 6 Community Letter City Council Update  (posted 3/7/17)

Charlotte City Council received an update March 6 on several key initiatives related to Charlotte's Community Letter– an effort to make Charlotte the best city for all.


Project PIECE enrolls people interested in jobs related to fiber optics, residential/commercial construction or highway construction in a hands-on course and connects graduates with local businesses. Participants also participate in mock interviews, building their job skills. The first classes will graduate in the coming weeks and new classes will begin in April. The City also is continuing its Youth Employment Program. This program provides job readiness, career exploration, pre-apprenticeships, internships and summer employment.

Community Engagement

Efforts are underway to listen to the Charlotte community. On Jan. 30, 2017, 151 people attended the "Can We Talk" forum regarding the community letter. Conversations centered on city policy, community relations, housing, jobs and race relations. More than 18 engagement events were held during January and February.


Charlotte Communications & Marketing (CC&M) is taking the lead on messaging and community engagement for the Community Letter. The goal is to ensure consistent communications across the city organization and to effectively share updates regarding the letter with all audiences. The central hub for information and updates can be found on the city's website at

​Stay involved!

​Did you attend the Jan. 30 Can We Talk forum? If so, we'd like your feedback.​

​Prior Updates to Council

3/6/2017March 6 Community Letter Presentation Workshop Final.pdf
2/13/2017February 13 Council Business Meeting Community Policing Presentation.pdf
2/6/2017February 6th Community Action Plan Affordable Housing Presentation.pdf
1/26/2017January 26 Council retreat discussion Community Action Plan FINAL.pdf
1/9/2017January 9 Council Dinnerbriefing.pdf
12/5/2016December 5 Council Workshop_FINALv2.pdf
10/3/2016Letter to the Community - 10.3.16 - Charlotte City Council.pdf
2/7/2016November 7 Council Workshop_FINAL.pdf