Kim S. Eagle, Ph.D, is an Assistant City Manager for the City of Charlotte Prior to being appointed Assistant City Manager, Kim most recently served as the City’s Director of the Office of Strategy & Budget and Senior Operations Advisor. In this role, she was responsible for the development and oversight of the City’s annual operating budget and five-year community investment plan. Strategy & Budget is also responsible for coordination of the City Council’s business agenda and administration of the organization’s performance management and strategic planning process.
As the Deputy Director of Charlotte Water, Kim managed and coordinated the business support and administrative side of the water/sewer operation. Leading up to this position, Dr. Eagle worked for 8 years in the City of Charlotte Budget and Evaluation Department as the Evaluation Manager where she managed the City’s strategic planning efforts including the Balanced Scorecard.
She also served for eight years in several roles within Charlotte’s Utility Department, including Assistant Business Manager. Kim joined the City of Charlotte in 1995.
She earned her doctorate in Public Administration from the Center for Public Administration and Policy at Virginia Tech. She also holds a Master’s degree in Public Administration and an Education Specialist degree, both from Appalachian State University, and a Bachelor of Arts degree from Wingate University. Dr. Eagle has taught several graduate courses in Public Administration, published articles on administrative reform and performance measurement, and has led numerous workshops on strategic planning both at the local level and in conjunction with local governments and universities in Trinidad and Sweden.