Pet safety

​Disaster Tips for Pets

​Pets depend on us for their safety and well-being, so be sure to include them in your family emergency plan.  If you must evacuate, the most important thing you can do to protect your pets is to evacuate them with you.  Animal Care & Control encourages you to be prepared in the event of an emergency or disaster situation.  This page contains information and links to tips on how  to make sure you and your pet are best protected and prepared in the event that you must evacuate your home.


Click h​ere to get a downloadable pamphlet with more helpful disaster information.​


Animal Care & Control works with Emergency Management and American Red Cross to ensure that emergency sheltering for pets is available for anyone who needs to evacuate their home.  Animal Care & Control may set up temporary pet shelters at various Red Cross Evacuation Shelters to house pets.

Stay tuned to your local news stations for information on the locations of Evacuation Shelters.

dog/hurricane/evacuation route sign

dog walking on flooded road

dog being scanned for microchip


What to bring to an Animal Care & Control Pet Evacuation Shelter:

  • Dogs on leashes and cats in carriers.  (Pets who live in cages should be brought in their cage)

  • Proper identification tags for all pets

  • Pet immunization and medical records (see below for an application that can help store medical records)

  • A minimum of a two-week supply of any medicine or special diet food that your pet requires

  • Blankets or toys​


Planning Ahead & Pet Safety

Warnings are often issued hours - even days in advance.  A little advance planning and preparation will enable you to evacuate with your pets quickly and safely.

  • Have pet disaster supplies ready to take at a moment's notice.

  • Bring all pets inside so that you won't have to search for them if you must leave in a hurry.

  • Securely fasten collars with up-to-date identification on all dogs and cats.

  • Attach phone numbers (including cell phone) and address of your temporary shelter or a friend or relative outside the disaster area.

  • Keep dogs securely leashed.

  • Keep cats in carriers.

  • Birds and animals that are kept in cages should be transported in a secure travel cage or carrier.  In cold weather, wrap a blanket over the carrier.

  • In an emergency, remember that pets can react differently under stress.

  • Do not leave your animals unattended where they can run off, and don't turn them loose during an emergency.   The most trustworthy pets may panic, hide, try to escape, or event bite.

  • Consider having your pet microchipped in case your pet gets lost during an emergency.  A Microchip is permanent identification for your pet. 

  • MEDICAL RECORDS: If you cannot grab your pets medical records before you evacuate but you have a smart phone you can download the Pet First Aid App from the American Red Cross. There you can upload your pets picture and all their medical information so you can take it with you everywhere you go. If you cannot grab your phone you can still access the information on someone else's phone or online. For more information, go to redcross.org/mobileapps​. This app also has many other pet features in case of other pet emergencies.

Clic​k here to see when our next low cost microchip clinic is scheduled.


Animal Care & Control's Disaster Boarding Agreement

In the event that an Evacuation Shelter closes before an owner can find permanent housing for the pet,  Animal Care & Control will make every effort to accommodate the pet at their facility at 8315 Byrum Drive Charlotte, NC until permanent housing is found.  The Disaster Boarding Agreement states that Animal Care & Control will provide housing for a pet for up to 6 weeks.

The first 14 days will be free of charge.  Beginning on the 15th day, there will be a charge of $10 a day for dogs and $6 day for cats.  The owner is required to check in with Animal Care & Control at the end of the first 7 days with an update and each 7 day period thereafter.  At the end of 6 weeks the situation will be evaluated and Animal Care & Control will do their best to accommodate the situation. 

In limited circumstance, boarding fees may be waived if a financial hardship can be validated.

Lost Pets
Animal Care & Control takes photos and post photos and descriptions of every stray animal that comes into the shelter.  These photos are posted on the Stray pets in the shelter page.​ There are more helpful tips on what to do if you have lost your pet here.